In a week when we engaged a film company to produce a new corporate video for our website, we also found ourselves shooting a video with professional training and coaching company, Objective Assessment, about how our customer-focused sales cycle has further raised customer confidence in HVDS and the services we provide.
‘Stars of the screen’ were our Managing Director, Mark Stevens, Food Industry Air Filtration & Ventilation Consultant, Tony Carvell, and Dust Extraction Specialist, Darren Carvell, who were interviewed by Gary Delbridge from Objective Assessment. As you can see, Objective Assessment brought along all the gear – green screen, lighting etc. in our ‘studio’ in the HVDS meeting room at our offices in Stafford. Thank you to Anna Carter for setting all this up and filming the interviews.
Here are Tony and Darren preparing to be filmed and receiving instruction on how to look ‘natural’ in front of the camera!
In the video, the team discussed how at HVDS we take the time to really understand the challenges our customers are facing before we even quote for the service. The HVDS technical team do this by digging deeper with the right questions and by drawing on their vast knowledge and experience of Indoor Air Quality (IAQ) issues on manufacturing and production sites. Digging deeper in this way ensures two things: that they find the best solution and that the quotation the customer receives is as accurate as possible. In the last twelve months, thanks to coaching by Objective Assessment, HVDS has shortened the sales cycle from quote to order placement by the customer. With customer confidence so high, we have seen enormous growth in our business during the same period too. The team therefore welcomed this opportunity to pay testament to all Gary’s hard work with them.
After our screen experience today, we are all fired up about making our corporate video about the work we do at HVDS, helping sites with air filtration, dust extraction and ductwork cleaning, repair and maintenance. The video will feature on our website and also at some of the events we are attending in 2020, such as Food Safety Europe on 12th February in London (with link) and Foodex at the NEC (stand J201) from 30th March to 1st April.